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zenulife guarantee

Your 'buy with confidence' guarantee!

We are confident that when you shop at Zenulife.com your satisfaction is guaranteed with every order. Our promise is simple..

If you are not completely satisfied with your product simple let our dedicated support team know who and return your product to us within 60 days, in return for a no questions asked refund. Our dedicated support team are available at OnlineCustomerCare

 


What happens when your order?

 As soon as you add products to your cart and click 'checkout' you will be asked for your shipping address and payment details.

We currently accept ALL major credit cards and PayPal.

As soon as you submit your information, your order will be automatically sent to the nearest fulfilment centre who will process, pick and pack your order using secure packing materials.

We currently ship from three fulfilment centres worldwide and your order will be shipped from the fulfilment centre nearest to your receiving address.

Our current fulfilment centres are located at:-

West Yorkshire, United Kingdom (Usually fulfil orders to UK and Europe)

Michigan, United States (usually fulfil orders to USA and Canada)

Bangkok, Thailand (Usually fulfil orders to Australia and Asia)

In the unusual event that your product is not available at your nearest fulfilment centre possibly due to high demand, we will transport your product from the nearest fulfilment centre as quickly as possible in order to fulfil your order as a priority.

Usually, delivery is received within 1-3 business days when your receiving address is located either in the USA or UK. International shipping is usually received within 5-10 days depending on your receiving location.

If at any time you feel you need to contact our dedicated support desk, simply send an email to OnlineCustomerCare and our support team will
respond to your question as soon as possible.

Due to the nature of the products once opened and used they cannot be put back into stock. Items returned in the same condition as when shipped will qualify for a full refund less shipping costs. Opened items returned would qualify for a refund less shipping costs, less a restocking fee for each product returned.

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