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FAQ

How much does the shipping cost?

We hold stock in the USA, UK and Asia. We ship your order from the location most convenient to your receiving address for faster delivery. On occassion we may ship your order from a different location at our discression. The price for shipping is stated in the shopping cart unless stated free shipping. You will find that most Zenulife products are marked with free shipping from time to time during promotional offers.  

Estimated lead times (although we strive to meet estimated lead times for shipping, due to factors outside our control lead times are estimated and cannot be guaranteed)

UK - 1-2 business days
USA - 1-3 business days
Other countries - 7-10 days

I have a medical question?

if you have any questions about your personal health circumstances please consult with a qualified medical physician.


What Payment methods are accepted?

We currently accept visa, mastercard and paypal. To send an offline payment please contact us through our customer care center partners here onlinecustomercare


How do I know which product is the most suitable?

You will find that the Zenulife range of products cover a range of solutions. Some products are more suited as specific solutions than others and can also be combined to provide a more effective solution. You can see the product usage table here.  


Can I order more that one product for the same order?


Yes, you can add as many products to your shopping cart as you wish. After adding the first product to your cart simply click the continue shopping button to return to the product pages. You can then add other products and check out at the same time.


How does the guarantee policy work?

Zenulife offers a full refund less shipping on all our products, as long as they are returned unopened and in re-saleable condition. All returns must be received within 30 days of the purchase date. To successfully return a Zenulife item, please contact us through our customer care center partners here onlinecustomercare


How do I become a Zenulife associate?

For information about reselling products available join our health affiliate program or to wholesale health and beauty products program. We also offer dropshipping health and beauty products


I have a question that isn't listed

If you have a question that is not listed in the FAQ section please contact us through our customer care center partners here onlinecustomercare